Find the answers to the most commonly asked questions directly here, without looking any further.
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- Do you offer (same-day) delivery? Self-Pickup?
- Where is your shop location?
- How much is the delivery to XYZ?
- Can you do XYZ / Do you have XYZ? (Picture)
- Any discount code (for first-time customers)?
- Can I order on WhatsApp / Instagram / FB Messenger?
- When is the earliest / latest delivery / self-pickup? What are your delivery / pickup time slots?
- Can I send Lalamove / Grab / etc. to pick up my order?
- Can I have the delivery at an exact, specific time (e.g. exactly at 10.30 am)?
- Can you deliver within the next hour (two hours)?
- How long do the balloons float / last?
- How can I track my order?
- Can I come to your shop (walk-in) to see the products?
- What’s the difference between air-filled & helium?
- Can I choose the font and design?